Racami Software Technologies Customer Information System customer_information_systems 2
Customer Information Systems

Businesses delivering products and services have mainly relied on their IT resources to internally develop a custom offering because the information resides in databases and application that they manage and operate. "Just tell me what you want, and I will give it to you"…says the IT organization.

No longer can an organization survive by providing information selectively as they see fit. Customers demand and expect transparency. They also demand and expect security. Enter in the Customer Information System.

Customer Information System features can include:

  • Order management

  • Multi-site production and transaction tracking

  • Financial management (Invoices)

  • Inventory management

  • User access management and Auditing Usage

  • Service level metrics

  • API's to external sources (USPS, UPS and FedEx)

  • Document Repositories

  • Reporting and more       

If you are looking to upgrade to new CIS System or give a facelift to an existing one, our highly skilled staff of developers and programmers are prepared to work with you from design through Installation configuration and migration.

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