Racami Consulting Services Customer Information Systems
Customer Information Systems

The Customer Information System can be the main focal point for communication and collaboration between you and the customer. By taking once manual paper based interactions and turning them into automated and online experiences, your organization can add value to even commoditized products and services.
 
Customer Information System features can include:

  • Order management

  • Multi-site production and transaction tracking

  • Financial management (Invoices)

  • Inventory management

  • User access management and Auditing Usage

  • Service level metrics

  • API’s to external sources (USPS, UPS and FedEx)

  • Document Repositories

  • Reporting and more       

Racami offers a complete solution that includes reviewing existing business processes, making workflow recommendations, customizing CIS applications, transitioning existing data, training, and providing ongoing support.

If you are looking to upgrade to new CIS System or give a facelift to an existing one, our highly skilled staff of developers and programmers are prepared to work with you from design through Installation configuration and migration.

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